CBIA May 13, 2022
Change was the dominant theme at CBIA’s May 10 Healthcare’s Future: The Post-COVID World conference in Rocky Hill.
Across the health insurance, hospital, and biopharma sectors, the pandemic upended the way these sectors operated, and forced business leaders to rethink and challenge their former business models.
As health insurance companies transition out of COVID crisis mode, the sector is transforming, modernizing operations to ensure patients receive efficient and more affordable access to care.
In a discussion moderated by Susan Halpin, co-principal of government relations at Robinson+Cole, Anthem Blue Cross Blue Shield Connecticut president and CEO Lou Gianquinto and EmblemHealth CEO Karen Ignagni shared key insights.
Services Shift
Telehealth, according to Gianquinto, was utilized at more than 38 times the normal...