Healthcare’s EHR Usability Problem: How New Efforts Are Addressing the Issue—and Potentially Saving Lives

Healthcare Innovation February 26, 2019
Rajiv Leventhal

Drs. Raj Ratwani and Jacob Reider weigh in on why the time is now to bring EHR usability and safety issues to the forefront, and how ONC can play a greater role in making issues transparent

Raj Ratwani, Ph.D., director of MedStar Health’s National Center for Human Factors in Healthcare, has long been committed to the usability and safety of healthcare technology, such as electronic health records (EHRs). Having taken the lead on multiple studies that have examined the association between EHR usability and patient safety, Ratwani recently took his efforts up a level, spearheading a new campaign that aims to push for changes to address the known risks to patient safety and clinician burnout that stem from poor EHR...

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