Forbes September 25, 2021
Looking into the near-term future, an increasing share of healthcare service delivery will be virtual. Many office visits were replaced by telehealth sessions over the past 20 months to navigate the Covid crisis, and this is going to keep accelerating in the post-Covid era. It has been estimated that more than 20% of all medical visits in 2020 were conducted virtually, representing $29.3 billion in services, a report from Doximity states. In two years, up to $106 billion of health care spending could be on virtual services.
For John Kao, CEO and founder of Alignment Healthcare, a managed healthcare insurance company primarily serving seniors, Covid accelerated his company’s embrace of digitally delivered services. “The need for virtual health care has...
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