Telehealth and Medicine Today July 30, 2021
Jasper Xu, Hanadi Hamadi, Kristen Hicks-Roof, Robert Zeglin, Chloe Bailey, Mei Zhao


Objective: During the Coronavirus Disease 2019 (COVID-19) pandemic, many other health providers needed to rapidly adopt telehealth services to ensure continuity of patient care, without the opportunity to extensively evaluate the usability of the adopted technology. Therefore, this study aims to examine health professionals’ telehealth usability during COVID-19 in Florida.

Design: This cross-sectional study employed the Telehealth Usability Questionnaire (TUQ) to licensed healthcare providers in Florida in June 2020.

Setting and Participants: A total of 399,660 selected health professionals with Florida licensure were recruited from open-access Florida healthcare to participate in a Qualtrics web-based survey. A total of 1868 health professionals completed the survey. Multiple linear and mixed regression models were applied to analyze the overall and subdomain scores from...

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Topics: Digital Health, Health IT, Healthcare System, Patient / Consumer, Provider, Public Health / COVID, Survey / Study, Technology, Telehealth, Trends
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