Forbes April 14, 2019
This is Part 6, the final part of this series on Healthcare in the Age of Personalization. Part 5 is here.
This entire series has been about this new age of personalization – the need for organizations to elevate and activate individuals. And who in an organization is responsible for the people of the organization? Human Resources.
But most HR leaders have been trained in standardization. They report to CEOs and boards steeped in standardization. They manage clinical and non-clinical leaders who are used to standardization.
Even when HR leaders agree 100% with the need for inclusion that honors this age of personalization, and even when the people they lead and report to agree as...
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