Healthcare IT News October 28, 2020
Paddy Padmanabhan

Providers face the challenge of delivering a seamless experience combining the digital with the physical – something akin to drive-throughs, or the new trend of “buy online, pickup in store.”

A few months ago, who would have thought that going into a hospital or clinic to meet with your doctor would be considered a high-risk experience? And yet, here we are. COVID-19 has forced the entire health care sector to adopt low-contact and contactless experiences for the safety of patients and caregivers alike – an unexpected outcome of the pandemic experience.

In my recent book, Health Care Digital Transformation, I discuss how consumerism and technology are accelerating digital transformation in the wake of the pandemic.

Many aspects of  an in-person...

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2020-10-28T22:14:56-04:00