Healthcare Finance News March 12, 2020
Max Sullivan

Traditional primary care providers are at risk of losing consumers to urgent care facilities, report shows.

Recent analysis shows most hospitals are falling behind newer competitors when it comes to the digital experience and are at risk of losing consumers to “disruptors” of the healthcare market.

Nine out of 10 health systems are being outperformed by healthcare disruptors such as MedExpress Urgent Care and CVS Health Hubs when it comes to digital communication with patients, according to the analysis by Centric Digital and Navigant.

The study looked at 1,400 hospitals and health systems. Larger health systems with revenue size over $2 billion scored slightly better than the overall group average.

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Topics: Digital Health, Health IT, Health System / Hospital, Market Research, Patient / Consumer, Physician, Provider, Retail care, Retailer, Technology, Trends
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