SHRM August 9, 2022
Stephen Miller, CEBS

Employers can educate employees on cost-appropriate health care choices

Many workers in the U.S. misunderstand basic facts about health insurance and remain unsure how to select the most appropriate health plan offered by their employer during annual open enrollment, new research shows. As a result, they—and their employers—may be spending more than they should on health coverage.

Confusion remains high around key terms such as “deductible” and “co-pay,” while the workings of health savings accounts (HSAs) and flexible spending accounts (FSAs) are often a mystery.

Knowledge Gaps

A lack of understanding about health benefits can lead to uncertainty and stress during open enrollment, according to HR software firm Justworks’ Health Insurance Knowledge Snapshot, based...

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