Healthcare IT Today January 31, 2023
A previous article, “Patient Scheduling and Pre-Visit Intake: Let’s Give Patients What They’re Asking For” discussed technological solutions to patients’ frustrating scheduling experience. This article addresses the entirety of the patient experience, and its interdependence with the staff experience. Technology has the potential to improve both simultaneously.
Vendors Help Create a Future
athenahealth has copious uses besides the ones mentioned in the previous article. athenahealth’s integrations with hospital EHR systems allow the platform to receive discharge instructions when a patient leaves a hospital. From there, athenahealth can trigger workflows such as contacting a patient to make sure they schedule a follow-up visit, or reminding the patient to make a payment.
The previous article also introduced a platform from Weave that...
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