American Hospital Association January 15, 2020
“Innovation is change that creates a new dimension of performance,” said Peter Drucker, the famed educator and author known as the father of modern management. In health care, adopting transformational performance improvement approaches and techniques translates into better patient outcomes and patient experience and better, more efficient operations.
In AHA’s “Health Care Moments of Truth” talks, a new thought leadership series available at AHA.org, you hear and see health care executives and academics break down priorities for creating and sustaining a culture of performance improvement (PI) at hospitals and health systems. They explain why performance improvement must start at the top with C-suite and board members and integrate throughout the hospital or health system — engaging clinical, operational and financial...
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