HealthLeaders Media December 11, 2020
Melanie Blackman

The actions healthcare leaders implemented to manage their organizations through this watershed year offer an inspiring blueprint for leadership during a crisis.

KEY TAKEAWAYS

– Cross-trained clinicians can fill gaps in care delivery and prevent workforce shortages.

– Communication and collaboration are integral for addressing capacity issues during the COVID-19 pandemic.

– Having virtual care initiatives already in place quickly helped hospitals and health systems expand their telehealth services.

This article appears in the November/December 2020 edition of HealthLeaders magazine.

Healthcare leaders faced incredible challenges this year due to the COVID-19 pandemic, which has wreaked havoc upon the healthcare industry. The cancellation of elective procedures caused a financial burden on hospitals and health systems and resulted in staff furloughs and...

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