Fierce Pharma September 27, 2021
Natalie Missakian

Black, Latino and other marginalized groups continue to think the healthcare system is stacked against them—and the COVID-19 pandemic made unfair treatment worse.

Although healthcare providers agree with the need for change, there’s a gulf between how they believe they treat marginalized patients and what patients say they actually experience, Roche’s Genentech’s second annual health equity study found.

While 9 in 10 HCPs said they strive to treat their patients as equals and try to be sensitive to their feelings, many of the marginalized patients surveyed didn’t agree. About half said they even stopped going for healthcare services, because they weren’t feeling understood or didn’t think their doctor would help

Genentech’s survey asked 2,200 patients—roughly half from “medically disenfranchised” groups—about...

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Topics: Equity/SDOH, Healthcare System, Patient / Consumer, Physician, Primary care, Provider, Survey / Study, Trends
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