HealthLeaders Media June 14, 2021
Virtual nursing model yields zero CAUTI levels, high patient engagement scores, and extra sets of hands for shift nurses.
KEY TAKEAWAYS
– Virtual nursing was emerging pre-pandemic as a solution to the nursing shortage.
– The virtual model immediately saw results, including zero CAUTI levels and markedly better patient engagement scores.
– Floor nurses like virtual because it allows fewer interruptions to their patient care.
MercyOne Des Moines‘ virtual nursing program was installed to offset nurse shortages and, when the pandemic hit, to protect staff and patients, but outcomes have yielded so much more: improved quality; decreased falls; decreased medication duplication; decreased missed care; and zero catheter-associated urinary tract infections (CAUTI) rates.
“What really was a welcome thing was our...
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