Becker's Healthcare February 20, 2023
Mariah Taylor and Giles Bruce

Several large health systems are turning to virtual nurses to fight workforce shortages and improve hospital efficiency, but not all leaders are one board.

Some chief nursing officers embrace the incoming trend, noting it could improve patient satisfaction and staff morale while also reducing administrative work for in-person nurses. Others worry that virtual nurses can’t provide the human element necessary to care.

More systems and hospitals are trying virtual nurses as staffing shortages continue. Trinity Health plans to roll out virtual nurses at its hospitals in Michigan and nationwide. Ardent Health Services also has plans to implement the company’s virtual nursing platform at Albuquerque, N.M.-based Lovelace Medical Center.

Becker’s asked nine chief nursing officers where they stand on this...

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Topics: Health System / Hospital, Interview / Q&A, Nursing, Provider, Trends
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