Healthcare IT Today October 3, 2022
John Lynn

Change is hard regardless of change. However, complex changes are even harder because it generally means that multiple parties have to change. Each person has their own framework for why they do or don’t want to change. Aligning all those parties is complex. The bad news for healthcare is that almost every change is complex. You have to convince multiple people, navigate challenging regulations, and understand a wild set of often perverse incentives.

When new people come into healthcare, they often come really excited to make an impact for good. However, they bump into the challenge of managing complex change and they end up confused, frustrated, and bump into resistance and anxiety from many of the staff.

Thinking about these...

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