Knowledge@Wharton January 15, 2020
Advanced analytics, artificial intelligence and machine learning are arguably the most powerful general-purpose technologies invented since the dawn of modern computing. Extracting value from these is an imperative for business and society. It requires a deeper understanding and self-reflection among leaders of human strengths and frailties in contrast to that of modern, software-based machines and algorithms, writes Ravi Bapna in this opinion piece. Bapna is a professor of business analytics and information systems at the University of Minnesota’s Carlson School of Management.
Companies and societies are at the precipice of rebuilding their foundations to compete in an age of advanced analytics, artificial intelligence (AI) and machine learning (ML). Yet, in the real economy — or in the world outside the...