Employee Benefit News January 11, 2022
Providing benefits to any workforce can be a challenge. Providing benefits to a workforce of 85,000 people stretched across the globe is nothing short of head-spinning.
Kyle Longton knows this well. As chief operating officer at the American Foreign Service Protective Association (AFSPA), which provides benefits to federal employees who work within foreign affairs, Longton is charged with delivering comprehensive care options to a diverse set of members living across a diverse group of communities and cultures.
“The people in the U.S., about 60-65% of our members, are the easy part — there are a lot of programs that are U.S.-centered,” Longton says. “It’s the 35-40 % of members who are overseas in 172 different countries including Germany, Japan, South...
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