MedCity News August 17, 2021
As long as providers remain HIPAA-compliant, they will be able to text patients with ease and see all the benefits that it brings — including stronger patient loyalty, more revenue, and more referrals.
Many people, and that includes patients, prefer to text because it’s quick, easy, and convenient.
Texting is incredibly effective for medical practices for things like scheduling, ongoing care, and more. You should be texting, but you have to make sure you’re staying compliant with HIPAA, or the Health Insurance Portability and Accountability Act, while you do it. This is especially true when texting about a patient’s care that may include personal health information (PHI)
By implementing these five best practices, providers can remain compliant with HIPAA while...
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