Becker's Healthcare April 13, 2021
COVID-19 exposed vulnerabilities in senior living operating models and ravaged facilities, acting as a catalyst for new technologies and innovations that are being adopted across the industry at warp speed.
Before the pandemic, the senior living industry was growing with market cap for senior housing of $475 billion. Skilled nursing facilities operated at tight margin.
2020 changed everything, impacting not only operations, but forcing operators to face intense scrutiny as the media and public sought to understand the virus’ devastating effects on senior care facilities.
The urgent need for greater visibility into operating gaps, and more efficient management software accelerated the emergence of systems to improve operations, quality care, and safeguard against infection.
Meanwhile the staffing...