Healthcare DIVE August 7, 2019
Dive Brief:
- Among patients who had a pre-planned visit to the hospital in the past year only 12% price shopped beforehand, and 97% of them were under the age of 65, according to a survey of 1,000 patients conducted by Waystar, a vendor of revenue-cycle management software. Just 28% discussed costs with hospital staff before the visit or got an out-of-pocket estimate.
- Among the 88% who did not price shop, 38% did not know prices varied, 24% thought pricing was too complicated to understand and 23% did not know how to comparison shop.
- Still, out-of-pocket costs were a financial burden to some survey respondents, particularly younger patients. While 65% never had to prioritize paying for healthcare over other expenses,...
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