Healthcare Finance News August 6, 2024
Jeff Lagasse

Half of adults who challenged coverage denials reported success in getting some or all denied services approved, survey shows.

Almost half of insured, working-age adults in the U.S. say they’ve received a medical bill, or copayment for a service, they expected to be covered by insurance. But despite the fact that one in five were denied coverage for a doctor-recommended service, few patients challenge these denied claims.

That’s according to a new Commonwealth Fund survey, which found that among those who reported billing errors or coverage denials, fewer than half challenged them, mostly because they weren’t aware they had the right to do so.

Yet challenging coverage denials and medical bills often works. Half of adults who challenged coverage denials...

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