Few know they can challenge their insurer: Survey

Becker's Healthcare August 2, 2024
Rylee Wilson

Fewer than half of people who receive an unexpected bill from their insurer will challenge the charges, a survey from the Commonwealth Fund found.

The survey, published August 1, asked 4,803 adults if they had received an unexpected medical bill in the past year.

Here are five findings to note:

1. Around four in 10 survey respondents said they or a family member had received an unexpected medical bill in the past year. Individuals with marketplace coverage were most likely to say they received an unexpected bill, while Medicaid beneficiaries were least likely to report receiving an unexpected bill.
2. Of those who reported receiving an unexpected bill, 45% said they challenged the charges by...

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