STAT April 30, 2019
Millions of Facebook users have joined groups to talk about health care issues ranging from rare disease diagnoses to chemotherapy side effects. Now, the technology giant is taking steps it hopes will encourage those conversations while affording users more privacy.
“There are a lot of people with sensitive questions [who] are not comfortable asking a question in a group where they have to tie their identity to that question,” said Hema Budaraju, the product management director for health at Facebook.
The company announced Tuesday that it will create a new type of community: health support groups. Once groups are designated as health support communities, users will be able to easily ask the administrators to post questions on their behalf.
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