CAPP May 21, 2020
During the current COVID-19 pandemic, scores of health systems and medical groups have struggled to ramp up their telehealth capabilities. However, the more progressive and organized health systems in the country were already well prepared to supply virtual care. One of the most successful in that regard is Henry Ford Health System (HFHS), an integrated, non-profit health system in Michigan. HFHS’s successful deployment of virtual health during the ongoing COVID-19 crisis provides a working model for other organizations to maximize their telehealth/telemedicine programs.
In this exclusive interview, Courtney Stevens, director of Virtual Care at HFHS, provides insights into how her organization was able to quickly position virtual care to support potential COVID-19 patients and others during this time.
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