HealthTech July 31, 2020
Brian Eastwood

Faced with unprecedented challenges, hospitals leverage a variety of tools and strategies to meet a vast need for virtual care.
In May 2019, Utah was bracing for a measles outbreak. Dozens of cases had been reported in two neighboring states, prompting Intermountain Healthcare to prepare in two ways. One was to stockpile the measles vaccine. 

The other: ramp up telehealth.

Working with the state’s public health department, Intermountain quickly rolled out a program for patients to complete initial measles screenings via phone or the Connect Care telehealth platform. Follow-up visits also were conducted virtually.

“We realized we could leverage...