Expanding Telehealth During a Pandemic: How 4 Health Systems Did It
HealthTech July 31, 2020
Faced with unprecedented challenges, hospitals leverage a variety of tools and strategies to meet a vast need for virtual care.
In May 2019, Utah was bracing for a measles outbreak. Dozens of cases had been reported in two neighboring states, prompting Intermountain Healthcare
to prepare in two ways. One was to stockpile the measles vaccine.
The other: ramp up telehealth.
Working with the state’s public health department, Intermountain quickly rolled out a program for patients to complete initial measles screenings via phone or the Connect Care telehealth platform. Follow-up visits also were conducted virtually.
“We realized we could leverage...