Pulse August 12, 2022
The integration of virtual care into the delivery of healthcare is opening new doors for access and patient interactions. While that statement is true, it may not be universally true. Some patient populations, especially populations with disabilities or limited English proficiency, may not be able to experience the same benefits. Working to enable access for all patients should be a focus for both the developers of the virtual care tools as well as the clinicians utilizing the tools. The developments may occur both independently and optimistically in a collaborative manner.
HHS Guidance
A framing for the work to avoid unintentional discrimination in the use of virtual care tools comes from recently issued guidance by the Department of Health and Human...
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