Becker's Healthcare February 3, 2023
Laura Dyrda

Judy Faulkner, founder and CEO of Epic, shares business insights and philosophies in a blog titled Hey Judy.

Her advice and stories cover business strategies, team culture, and more. Here are five takeaways from blog posts in the last 12 months.

1. On motivation with pain vs. pleasure: “When you want to change someone’s behavior, what works better–pain or pleasure? Most people say pleasure, but most studies show that’s not accurate. Pain is usually more powerful,” Ms. Faulkner wrote

She noted the Epic team ensures customers understand pain points will occur if the implementation process doesn’t go well. Ms. Faulkner also shared an example from Carl Dvorak, president of Epic, who needed a CIO to move faster with Epic implementation.

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