Catalyst for Payment Reform November 29, 2021
Suzanne Delbanco

In a prior blog article, we offered perspective on the latest findings from the 2021 Kaiser Family Foundation Employer Health Benefits Survey, noting that employers are in the eye of a hurricane and will have to confront some painful tradeoffs when costs spiral again. But the significant exceptions to employers’ “wait and see approach” to health care benefits during the first year of the COVID-19 pandemic are in the areas of telehealth and behavioral health, including at the intersection of the two.

It will come as no surprise that a sound majority (65%) of employers extended and/or promoted their telehealth programs. While historically co-pays for telehealth services have been lower than in-person visits, the Survey found that 27% of large...

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Topics: Digital Health, Health IT, Mental Health, Patient / Consumer, Provider, Technology, Telehealth
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