EHR Intelligence April 28, 2021
Rush University Medical Center faced a significant clinician burnout problem, but new health IT management found a way to enhance EHR usability and mitigate frustration.
Just six years ago, Rush University Medical Center clinicians experienced a significant lack of EHR support and training, which resulted in increased frustration and a crippling case of clinician burnout.
“In the past, the clinician would either ask a colleague that had spent some dedicated time and was willing to help them personalize their experience, or they would try to work with an analyst or a health IT specialist to explain to them their specialty or their clinical background to see if they could help them,” Jordan Dale, MD, Rush’s acting CMIO, said in...
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