KevinMD June 2, 2020
Danielle Ofri

An excerpt from When We Do Harm: A Doctor Confronts Medical Error.

One of the selling points for the electronic medical record (EMR) was that it would be a boon for patient safety. Just having all the medical records in one place is a monumental improvement over the days of lost charts and misplaced X-rays. Avoiding errors from inscrutable handwriting has no doubt saved lives.

But EMRs can also worsen medical care and introduce errors. Cumbersome usability forces staff to take shortcuts that can be dangerous. Diagnosis codes that are driven by billing requirements distort the diagnostic process and can lead to diagnostic error. Copy-and- paste ability leads to voluminous notes that resemble those online “terms of service” agreements...

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Topics: EMR / EHR, Health IT, Healthcare System, Patient / Consumer, Provider, Safety, Technology
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