IEEE Spectrum November 24, 2020
Emotion AI, also known as affective computing, is rare in certain healthcare applications. Should emotion be included as a parameter?
For the last 25 years, researchers have sought to teach computers to measure, understand, and react to human emotion. Technologies developed in this wave of emotion AI—alternately called affective computing or artificial emotional intelligence—have been applied in a variety of ways: capturing consumer reactions to advertisements; measuring student engagement in class; and detecting customer moods over the phone at call centers, among others.
Emotion AI has been less widely applied in healthcare, as can be seen in a recent literature review. In a meticulous analysis of 156 papers on AI in pregnancy health, a team in Spain found only two...
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