VentureBeat September 26, 2021
Annually, an estimated $700 billion in digital transformation spending falls short of delivering on the desired results. The solution: a holistic approach that combines a practical understanding of how to apply organizational change management, some degree of experience operationalizing digital transformation programs, and, most importantly, the right Digital Adoption Platform (DAP). Separating a great plan from great execution is the DAP — it is the part of the process that most organizations execute well, according to a WalkMe-commissioned report by Futurum Research on the current state of digital technology adoption.
Digital transformation is a complex, daunting endeavor for even the most technology-forward companies. Prior to technology entering the picture, defining and executing operational change is hard. Transformation requires vision, roadmaps,...