Fierce Health IT October 27, 2020
COVID-19 has dramatically accelerated the adoption of digital health, and a new analysis from Deloitte finds that trend extends similarly to Medicare Advantage (MA) beneficiaries.
Deloitte researchers surveyed executives at MA plans, as well as digital health companies, and found that through April 2020 more MA members used telehealth than did so in all of 2019.
Through April, 26% of beneficiaries said they used telehealth or had a virtual visit for any reason, compared to 13% saying the same across all of 2019.
As open enrollment for Medicare continues, insurers that are embracing digital are getting a leg up on the competition, the analysis found.
“COVID has been a game changer. None of this was table stakes six months ago,”...