MedCity News January 24, 2020
Kevin Riley

The various stakeholders need to collaborate to design and configure technology that not only meets regulatory, payer, and organizational needs but also satisfies the needs of clinicians, patients, and the general community.

A recent National Academy of Medicine report uncovered a disturbing link between the burnout rate among clinicians and the use – or misuse – of technology.

Excuse me for not being shocked by the conclusions.

Technology can either contribute to clinician burnout or be a boon for clinicians serving patients. It all depends on the quality of the technologies that doctors are required to use.

The finding puts added urgency on the need for payers to start treating healthcare providers more like members or true customers. Today, payers...

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