HealthIT Answers August 21, 2021
By David Burda, News Editor & Columnist, 4sight Health
I would bet my family annual out-of-pocket maximum of $3,000 under my Blue Cross HMO that no other industry spends more on billing and collections than healthcare. You may know billing and collections as revenue cycle management, and hospitals, health systems and medical practices spend billions of dollars each year to make sure patients and/or their health plans pay every dime they owe.
Providers have gotten so good at revenue cycle management that they’re even charging and collecting money from patients who don’t owe them anything.
That’s my facetious takeaway from a new study in the journal Preventive Medicine. You can download the study here.
Two researchers from Boston University wanted...