Advisory Board January 31, 2023
Nationwide pharmacy staffing shortages are forcing major retailers to rethink their strategies. Here’s how three pharmacy giants—CVS, Walgreens, and Walmart—are responding to current staffing challenges.
Pharmacies struggle with staffing shortages
When COVID-19 vaccines first became available to the general public in February 2021, pharmacies onboarded additional pharmacists and pharmacy technicians to help drive efforts to vaccinate as many people as possible. During that time, job postings for pharmacists surged, with drugstore chains offering large signing bonuses of up to $20,000 to attract workers.
However, like the rest of the healthcare industry, challenges with burnout and workforce retention have made it difficult for pharmacies to overcome staffing shortages.
In a summer 2022 survey by the National Community Pharmacists Association, 76%...