Healthcare IT Today January 24, 2020
The following is a guest article by Nick Davis, The SSI Group
We wouldn’t expect to order a meal from a restaurant without knowing the price. So why do so many providers struggle to get these conversations right in healthcare?
A recent survey shows 91 percent of consumers believe healthcare prices should be as readily available as prices on a restaurant menu. Sixty percent want their physicians to discuss costs of care, and 96 percent believe hospitals should be upfront about costs of treatment.
When consumers can’t find the answers they need and fear they won’t be able to shoulder the expense, care decisions are impacted: 51 percent have delayed care because they lacked the ability to pay for it.
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