Becker's Healthcare January 26, 2022
For a glimpse into the leadership style of Steve Edwards and his approach to communications during the COVID-19 pandemic, look no further than his Twitter page.
On the Springfield, Mo.-based CoxHealth CEO’s page is a pinned tweet from Nov. 13, 2020 — a quote from John Barry, author of books on the 1918 flu pandemic and the 1927 Great Mississippi Flood.
The quote: “Those in authority must retain the public’s trust. The way to do that is to distort nothing, to put the best face on nothing, to try to manipulate no one. … A leader must make whatever horror exists concrete. Only then will people be able to break it apart.”
Mr. Edwards held to that philosophy...