VentureBeat March 27, 2021
Craig Williams, Ciena

During the pandemic, many of us have gotten used to working from our laptop at the dining room table and dialing in to meetings on Zoom and Microsoft Teams. But for those in an industrial occupation, working in the field, and often executing critical tasks, table-bound remote working tools fail to fulfill the promise of a connected, collaborative future.

I work for telecoms network provider Ciena, and our employees often need to share visual information, coach each other, and diagnose issues while working with both hands on the subject in question. In other instances, we need to provide live point-of-view information while touring facilities or demoing our equipment. If you’ve ever tried to do this with technology that’s commonly available,...

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