Revive April 14, 2021
You don’t need to be Usain Bolt to keep up with changing healthcare consumer opinions. Check out the results of our latest surveys for a quick look at consumer insights and recommendations.
Survey: Who is top-of-mind in healthcare?
We Asked: When you think of healthcare what comes to mind first?
Consumers Answered: 32% of survey respondents indicated insurance comes to mind before other healthcare entities such as “my doctor” (27%) and “health systems/hospital” (21%).
Our Thoughts: Healthcare sits at the forefront of public discussion, yet different understandings of “healthcare” may influence public perception of health systems. Could hospitals be bearing the burden of misplaced scrutiny directed at other healthcare entities? It’s possible.
We recommend communicating the health system’s...
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