Senior Housing News June 24, 2020
Over the past three months, senior living providers have embraced telehealth during shelter-in-place orders. At the same time, the way providers and residents use telehealth, along with the forces propelling it forward, continue to evolve.
Changes in federal policy and new flexibilities from insurers — some of them from before the pandemic — have made it easier to implement and pay for telehealth in the Covid-19 era. Still, telehealth places operational demands on senior living providers, and providers are not necessarily being reimbursed through insurance for their role in the process. It’s also not clear that the new flexibilities will carry over into the post-pandemic landscape, although momentum to do so is building.
One source of that momentum is the...