NEJM January 26, 2022
Barclay E. Berdan, FACHE and Thomas H. Lee, MD, MSc

The CEO for Texas Health Resources says that “learning has to be done quickly” and describes what his organization has done to meet the needs of their patients and staff.

Summary

The CEO for Texas Health Resources describes how his organization implemented learnings from the 2014 Ebola crisis to prepare for the Covid-19 pandemic, from changes to quarterly planning to budget process shifts, promise bonuses, and staff growth and retention.

Thomas H. Lee, MD, MSc, interviews Barclay E. Berdan, MBA, FACHE, Chief Executive Officer for Texas Health Resources.

Tom Lee:

This is Tom Lee, Editor-in-Chief for NEJM...

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