Healthcare DIVE October 21, 2020
Dive Brief:
- The COVID-19 pandemic and its economic fallout are reshaping how people approach healthcare services, with costs among their top concerns, according to data analytics firm TransUnion Healthcare’s annual patient survey.
- Almost half of patients — 49% — say the economy shapes how they seek medical care, the survey of more than 3,000 recent patients of hospitals, clinics and doctor’s offices conducted last month found. That’s up from 42% in last year’s survey. Younger respondents in the Generation Z, millennial and Generation X cohorts were more likely to say their choice of healthcare services or insurance has been impacted by COVID-19 than baby boomers.
- Moreover, 80% of those surveyed said they were using insurer websites to conduct cost...
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