Healthcare DIVE June 17, 2020
Payers are responding to the COVID-19 crisis in a variety of ways. With the unprecedented scale of this event, we’ve noticed a rapid shift towards even deeper adoption of digital tools and technologies. For instance, telehealth is playing an important role in supporting patients by allowing hard-hit states to access physician services from outside state borders; telehealth will also help limit social contact. While CMS has expanded Medicare coverage, private insurers are also offering members more telehealth benefits to combat the virus.
Questions about networks also abound. Although health insurers will generally waive cost sharing as it relates to COVID-19 testing and many are doing the same for in-patient hospital admissions, there’s still some absence of clarity around key coverage...
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