McKinsey January 15, 2021
Industry 4.0 technologies played a decisive role in the pandemic response at many companies, but the crisis is putting the future of digital operations under new pressure.
In 2020, industrial digitization faced its biggest test to date. Confronted with the largest health and economic crisis in recent history, companies across sectors were forced into extraordinary measures to protect their people and maintain operations. While some contended with keeping the operations running in the face of shortages of workers or raw materials, others struggled to keep up with the sudden spike in demand. Did the technologies of the ongoing Fourth Industrial Revolution (or Industry 4.0) help those companies in their efforts?
Analysis of a new McKinsey survey’s results suggests three outcomes:...
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