PYMNTS.com October 27, 2020
Over time, technology has made it easier for healthcare providers to offer flexible payment options for patients to manage their healthcare expenses.
Most often, providers capture what’s owed right at the most common point of interaction — the front desk.
But what happens when social distancing challenges the traditional ways in which practices handle patients?
Adjusting To The COVID-19 Tipping Point
As the coronavirus spread in the United States, businesses had to pivot to a new normal — and that included healthcare practices. Practitioners grappled with reduced staff, operating hours and higher operating costs tied to personal protective equipment (PPE). Now, medical, dental and specialty offices across the country continue to provide a high level...
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