Healthcare IT Today November 6, 2019
It’s becoming more common for consumers to use voice assistants for healthcare, but others are holding back due to privacy worries, according to the results of a new survey. The survey, which connected with 1,004 U.S. adults, was backed by AI vendor Orbita and conducted by Voicebot.ai. It focused on consumer adoption of voice assistants for healthcare functions.
One of the key results from the survey was that 7.5% of consumers had used voice assistants such as Alexa or Google Assistant as of September 2019. Also, nearly 52% reported that they wanted to use voice assistants when obtaining care in the future.
At present, the report notes, more consumers have tried out voice assistants via smartphone than in any other...
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