Healthcare Finance News March 24, 2023
Jeff Lagasse

About 78% prevail in getting disputed charges reduced or removed, survey finds.

Most consumers don’t negotiate or challenge the medical bills they receive, but if they do challenge a bill, about 78% in a new survey prevailed in getting the disputed charges reduced or removed.

AKASA, a developer of AI for healthcare operations, asked more than 2,000 Americans: Have you ever had experience challenging a bill with your physician, hospital, or insurance company?

Sixty-four percent reported never having challenged the validity or accuracy of a medical bill with their physician, hospital, or insurance company, and of all uninsured individuals surveyed, 78% have never challenged a medical bill.

Those with high deductible health plans (HDHPs) (45%) and Medicare Advantage (43%) are...

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