Chief Healthcare Executive September 29, 2023
Nearly half of those who have used telehealth have only done so once, according to a new report from Trilliant Health. Some patients still want to be seen in person.
In the early months of the COVID-19 pandemic, many patients turned to telehealth for the first time, because for many, that was the only option available if they wanted to see a provider.
Telehealth usage has dipped substantially from the pandemic peak, and a new report from Trilliant Health examining trends in healthcare poses questions about how much consumers want to utilize virtual care.
Consumers are clearly embracing telehealth for behavioral health needs, the report states, and that’s a finding consistent with other research.
However, outside of behavioral health, some...