PEW October 31, 2019
Study highlights accrediting organization’s opportunity to prioritize system safety
Electronic health record (EHR) systems can help ensure top-quality patient care by automatically alerting clinicians to the possibility of an allergic reaction to a drug or a dangerous medication interaction, warnings that should reduce adverse drug events. Unfortunately, research has found that these alerts aren’t always triggered when they should be. That means some patients could get medications that can cause serious harm.
Multiple factors contribute to the likelihood that these instances will occur. In some cases, a programming decision made by an EHR developer may inadvertently cause another function in the system to work improperly. Alternatively, hospitals or doctors’ offices may request EHR customizations to address specific workflow needs, but...